Support & Maintenance

Our WordPress website care plans give you peace of mind to know that your site is safe, up and running as well as giving you the added benefit of consultancy and additional development time.

WordPress is a constantly evolving platform with core files, themes and updates being updated regularly. If your website is mission critical to your business then WordPress maintenance is essential to keep your website up to date and backed up.

There are a few key reasons for this.

Why do you need WordPress maintenance?

Security

Malicious hackers are always trying to find ways to break in to WordPress sites. With WordPress powering over 25% of the web, if they can hack WordPress they have potential access to millions of websites.

For this reason, WordPress, theme, and plugin developers are constantly finding and fixing security flaws in the software. Keeping your site up to date is one of the best ways to keep it secure.

Performance

As software improves it typically gets faster. Good developers are always looking for ways to improve the performance of their code.

Therefore, keeping your website up to date keeps it running smoothly and quickly.

Compatibility

The WordPress ecosystem is a collection of plugins, themes and the WordPress core. It’s a fine balancing act to keep all of these separate programs working well with each other.

Plugin and theme authors are, usually, testing their code against the latest release of WordPress to guarantee compatibility. Proper WordPress maintenance will ensure that the code all works together, and any new plugins that you add are less likely to break things.

Backups and site restoration

If the worst happens and your site gets hacked, or your server goes offline. What will you do? Can you afford to have no website for a day, a week, or more? Can you afford to rebuild the entire thing if your site is lost?

Keeping a full backup of your website, on a separate server, will help protect you against this worst case scenario.

Our WordPress website care plans

Websites benefit from a helping hand, to take care of them and keep them running smoothly. We offer a couple of different WordPress care plans depending on your needs and the size of your website.

All plans are priced monthly and we offer a 10% discount for bi-annual billing and all costs outlined are exclusive of VAT.

£POA

Basic Care Plan

Version controlled code
We manage your entire website’s code base, tracking any changes made, making sure they are optimised and safe

Deployment Solutions
We set up a professional deployment system to deliver your code safely and efficiently to your site’s hosting servers.

Daily Database Backup
Stored off-site in case the worst should happen to your server.

Weekly File Backup
All your site’s code and media assets backed up off-site

Restoration
We will restore your site if the worst should happen using the backups.

WordPress Updates1
We will make sure your site is always running the latest version of WordPress and your site’s plugins are up-to-date.

£POA

Advanced Care Plan

All of the basic care plan features

All of our Basic plan
The advanced plan comes with all the features from the basic plan.

Site Security Scans
Your site is scanned for malicious code and security issues every 12 hours and any malicious code found is removed within 12 hours.

Uptime Monitoring
We monitor your site to make sure it is always online. If it should go down we/you will know in minutes.

All plans require a £75 setup fee. This enables us to create a staging area for your website, where we can test out new features and development and set up the version control and deployment tools.