WordPress care plans

Keep your website secure, up-to-date, and running smoothly with a WordPress care plan from Highrise Digital.

Whether it’s updates, maintenance or troubleshooting, we’re here to provide expert support and peace of mind—whenever you need it.

Essential

All the things every good WordPress website should have.

Software updates to WordPress, themes and plugins

Your WordPress website will receive software updates for WordPress and some of the 3rd party plugins that are used to build your site.

It is important these are updated as soon as possible for security reasons.

Weekly backups, stored off server

Your site will be backed up once per week and the backups stored on a different server to your website. These backups can be used to restore your site should the worse happen.

The backups are stored for 60 days.

Daily security scans

Your site will be scanned daily using industry-wide security scanning tools to detect any malicious code as quickly as possible.

Uptime monitoring

We are alerted to any downtime on your site in a matter of minutes so that action can be taken quickly to ensure your site is back online.

Web hosting management

If you choose to host your website with an external provider, we can be added to your hosting plan as a user and manage the account for you.

Site restoration

If you site goes offline and it needs restoring from backup we can facilitate this process for you using our backup if necessary.

Commercial plugin licenses

Sometimes commercial plugins are used in the your website build to deliver specific features. These are used were is makes sense to use 3rd party tools rather than build that functionality.

As these are paid plugins we can provide a license for the following plugins, should they be needed:

  • Gravity forms
  • Advanced custom fields
  • FacetWP
  • Imagify image compression

£150 / month or £1,500 / year

Enhanced

Enhanced support and care so you always have us to hand.

Everything from the essential plan, plus;

Daily backups, stored off server

More regular backups for sites that are a little more active.

Unlimited email support

If you have questions, queries or things you need help with, we are here for you at the end of an email.

Project management board to manage tasks

We will setup a Trello board to manage your support requests. This means tasks can easily be triaged and assigned to users.

60 minutes of video calls per month

These calls are a great way to keep your website evolving and growing. We can discuss strategy, manage ongoing tasks and developing new features.

Small fixes/tasks including at no extra cost

If you have small (usually 10 minutes or less) tasks we are happy to complete these at no extra cost and without a full quoting process.

Larger tasks (which we would call projects) we can quote for.

Priority access for development work

If you do have project work you would like us to quote for and complete, you would be given priority in our schedule over new clients.

£400 / month or £4,000 / year

See below for information about each feature. All prices are exclusive of VAT.